Robert L. Sorace


 (661) 373-4525





March 2007—Master of Science in Information Technology—4.0 GPA

December 2003—Bachelor of Science in Information Technology with Honors



Relevant Skills and Certifications:


                ITIL v3 Foundations certified.

                MCITP – Server Administrator on Windows 2008

                MCTS on Windows 2008 Active Directory

                MCTS on Windows 2008 Network Infrastructure

MCSE on Windows 2003, Windows 2000 (Charter Member), and Windows NT 4.0

                IBM Certified Systems Administrator on AIX 5.2L for p-Series Hardware.

                Experience with Microsoft BackOffice architecture, security, scripting, and reporting.


                Conversant with:


Microsoft Windows Client Operating Systems

Microsoft Windows Servers

Microsoft Active Directory

Microsoft SQL Server

Microsoft Office Systems

Microsoft Visual Studio (v6.0, .NET)

Microsoft SMS v2.0, 2003

Microsoft Hyper-V             

Microsoft Outlook

Microsoft SharePoint Portal Server

Microsoft Exchange Server

VMWare ESX Server, Virtual Center

Microsoft ISA Server

Microsoft System Center (OM, CM, VMM)

Microsoft Office Communications Server

Microsoft Visio

McAfee Security Suite

ASP.NET, ASP, PHP, VBScript, JavaScript

HP and Dell Server/Storage Hardware

Cisco Routers and Switches

AIX 5.2L (Certified System Administrator)

Linux (RedHat, Fedora, SuSE, Ubuntu)


Work Experience:


June 2008-Present: KPMG LLP, Cypress, California


Managing Technical Architect responsible for oversight of an engineering team of eight with respect to completing stagnant projects and creating the strategic vision for the future infrastructure.

Assumed responsibility for and completed within ninety days a critical data center repair project that had been stagnant for over a year.

Correctly identified discrepancies in data center engineering single-line drawings and successfully designed and executed a zero-downtime plan for client solution availability during data center power repairs.

Responsible for managing network and systems infrastructure architecture, working with an around-the-clock team consisting of database administrators, in conjunction with system, network, and operations engineers.

Planning and execution for a Data Center Migration project moving existing non-production data center systems offsite to a secondary data center.

Technical Architect on Windows Server 2008 technologies research and upgrade project.

Implemented Windows Deployment Services on Windows 2008, replacing legacy Norton Ghost technology.

Technical lead on Data Center Optimization and Virtualization project to decrease data center footprint and increase resource utilization to maximize ROI.

Design architect responsible for proof-of-concept for shared storage integration with Virtualization technologies to implement enterprise features.

Responsible for training of junior engineers on new technologies and forensic/diagnostic techniques.

Lead engineer diagnosing ITIL-classified Problem tickets requiring Root Cause Analysis.

Created Root Cause Analysis template now in use department-wide and implemented in corporate problem management system.

Planning and execution of infrastructure stabilization including Active Directory, Automated System Provisioning, and Network re-design including layer three switching where applicable.

Technical lead on project to create a dedicated backup network for backup traffic.

Design and Implementation Architect separating development and production environments, gathering requirements and working with developers to create an integrated development environment that meets both developer needs and production security requirements.

Engineering representative to Security Initiatives for US Region including new IPS matrix ratings and technology evaluations.

Creation of policy and procedure documentation using industry-standard tools.

Responsible for periodic review of and recommendations for IT hardware/software standards.

Architecture representative to ITIL Change Advisory Board.



July 2007-June 2008: Westfield, LLC, Los Angeles, California


Managing Technical Engineer responsible for oversight of infrastructure architecture and day-to-day operations of a systems team consisting of six engineers.

Planning and execution for Data Center Migration project moving existing data center offsite to a secondary data center.

Planning and execution of infrastructure stabilization including Active Directory, Exchange, and ISA systems re-design.

Managing US Region Architect for Global Security Initiative including Microsoft SMS deployment, NAP, Cisco MARS, and McAfee ePO, Foundstone, and Intrushield implementations.

Creation of policy and procedure documentation using industry-standard tools including UML.

Evaluation and pilot of workflow automation tools tying together key business systems including Peoplesoft, CA Unicenter, and Microsoft Office SharePoint Server 2007.

Evaluation of Identity Management solution including Microsoft Identity Integration Server.

Vendor liaison for periodic review of hardware/software standards.



October 2006-July 2007: Indymac Bank, Pasadena, California


Managing Technical Architect driving strategic vision for key IT business processes.

Business process engineering for data center operations and server provisioning.

Creation of policy and procedure documentation using industry-standard tools including UML.

Evaluation and pilot of workflow automation tools tying together key business systems including Peoplesoft, Remedy and Microsoft SharePoint.

Development of internal Operational Level Agreements and Chargeback Standards.

Vendor liaison for quarterly review of  IT hardware/software standards.

Strategic planning for company-wide server virtualization and data center optimization using VMWare ESX Server and HP Virtual Connect.


September 2003-October 2006:  Countrywide Financial, Simi Valley, California


Design and architecture and administration of multi-site, multi-domain Active Directory, and NT 4 infrastructure servicing approximately 50,000 users resulting in increased uptime and availability and reduced support calls to corporate help desk.

Trusted as a member of the “Enterprise Admins” group in the Active Directory forest.

Successfully designed new hardware and software specifications for domain controllers, including separating the operating system, Active Directory database, and Active Directory database logs onto separate, mirrored physical spindles, thereby increasing directory performance and availability.

Extensive documentation including authoring white papers, plan of record documents, strategy and tactics, and technology roadmaps.

Implemented PKI and Certificate Authority for VPN Certificate-based authentication, increasing security on business partner connections.

Periodically run and review Microsoft-supplied Active Directory Health Check tools and remedy any identified issues both proactively and reactively.

Test and implement proposed Active Directory Schema modifications and/or extensions.

Monitored and tuned Active Directory environment, reducing overall size of Active Directory database by approximately fifty percent, improving performance and reducing replication latency, resulting in overall lowering of administrative and reactive troubleshooting by sixty percent.

Created design and migration plan for Active Directory domain controller refresh and upgrade to Windows 2003 and Active Directory.

Implemented LDAPS on all production domain controllers using RSA certificates.

Support and architect design and administration of internal and external DNS infrastructure.

Created architectural design and served as lead architect for upcoming ISA 2004 Enterprise Edition deployment to entire staff of approximately 60,000 users.

Architecture and administration of proxy services including Proxy Server 2.0 and ISA 2000/2004 server, servicing approximately 60,000 users and several unauthenticated processes.

Design and integration of Exchange 2003 deployment, acting as a consulting architect on Microsoft Exchange 2003 proof-of-concept project to replace Lotus Notes for 50,000+ users.

Evaluation and design of Active Directory Federation Services for domain consolidation and business partner integration.

Design and architecture of proof-of-concept integration of Microsoft Identity Integration Server and Live Communications Server 2005 into Exchange 2003 migration.

Backup engineer for corporate SMS 2.0 infrastructure servicing approximately 100,000 computers.

Consulting engineer on Microsoft SMS 2003 deployment to entire company.

Proof-of-Concept research for UNIX/Linux implementations including Kerberos and PAM.

Creation, design, and documentation of Active Directory backup and rapid recovery procedures to ensure maximum directory services uptime and business continuity.

Design, testing and maintenance of Active Directory group policy objects.

Project Manager and technical lead on NetIQ DRA 7.5 upgrade project.

Testing and implementation of anti-virus solution for 64-bit Windows 2003 operating system.

Integration of Siebel implementation with Active Directory.

Integration of WebSphere with Active Directory.

Integration of Juniper VPN devices over LDAPS with Active Directory in multiple domains.

Creation of custom VBScript/ADSI and VB.NET/ADSI scripts and applications to automate

and/or simplify cumbersome or repetitive tasks.


May 2003-September 2003:  Digital Insight, Westlake Village, California


                Administration of multi-site, multi-domain NT 4 infrastructure.

Administration and maintenance of multi-server, multi-site Exchange 5.5 infrastructure.

Implemented backup system using HP LTO libraries resulting in significant reduction in labor efforts and media management.

Planning and design of new Active Directory Implementation including Windows 2000 Active Directory, Exchange 2000, and Microsoft Systems Management Server 2003.

Management of internal and external Citrix farms.


March 2002-May 2003:  Amgen, Thousand Oaks, California


Promoted to Architect position to serve in a more technically strategic role encompassing a much more broad scope of the company’s infrastructure vision from both a technical and project management direction.

Integration of a variety of systems technologies to provide systems-related solutions to meet business needs.

Planning and evaluation of systems technologies and architecture.

Recommendations for resources required to maintain and expand service levels to meet business needs.

Evaluation of new technologies to determine impact on system configuration.

Develop guidelines for effective and integrated implementation of technology solutions.

Participate in the development of communication of architectural standards.

Verify that technology meets design and business user requirements.

Prepare and maintain documentation including system release and recovery procedures, configuration management policies, test plans and results, operating procedures, or design specifications.

Make recommendations to management for technology enhancements.

Lead architect on global EDI project for data interchange with U.S. FDA and European EMEA.

Architectural consultant on global Electronic Software Distribution project.

Architectural and Lead Technical consultant on Internet Explorer v6 rollout.

Project Manager and lead technical consultant on Windows 2000 Professional testing and rollout.

Clinical Development architecture representative on global PKI rollout.

Lead technical consultant on Microsoft Project Server 2002 evaluation.

Member of Active Directory Design council.


November 1999-March 2002:  Amgen, Thousand Oaks, California


Served in a technically-focused engineering capacity.

Project Manager and lead technical consultant for several rollout initiatives including Windows 2000 Professional, Internet Explorer 6, and Eprise.

Lead technical consultant on Microsoft Project Central rollout.

Member of Active Directory Design council.

Lead Engineer on site design and implementation of Microsoft Systems Management Server v2.0 to 1600 + Windows 95, NT4, and 2000 Professional machines including asset management, ESD, and hardware/software inventory resulting in annual savings of approximately $800,000.00.

Consultant to Cisco Migration from Cabletron Systems.

Lead Engineer on Microsoft NetMeeting Pilot for Video Conferencing including ILS Site Server Services on Windows 2000 Advanced Server.

Troubleshooting and correction of routing problems with corporate VPN.

Member of Web Oversight Server/Infrastructure Subteam

Member of Siebel eBusiness Configuration and Implementation team.

Member of Site Management Architecture Review Team.

Testing and proof-of-concept for Microsoft SharePoint Portal (Tahoe) Server.


September 2000-April 2001:  Trinet Networking, Newhall, California[1]


                MCT teaching Windows 2000 Curriculum.

Assisted with design and implementation of Cisco lab environments consisting of 16 separate networks using Cisco 2500 and 2600 series routers and Catalyst 1900, 2900, 5000, and 5500 series switches.


[1] Concurrent Employment